Question for Sales

[Gary Stout]

For some reason when I try to email Sales or Support, my emails bounce right back to me. I have tried multiple times and same results each time. Any thoughts on this???


I am curious to see if there is a rough time frame when the books for the new compilers will be available? I am interested in purchasing the hard copies, but if it will be another month or so, I can wait til later to order.

Thanks for your help,
Gary Stout
[email protected]

[Michael Mattias]

Failing email addresses not shown.

And if bounced back, don't those usually have an error message? Error message not shown.

(Sheesh this is worse than 'failing code not shown').

These work for me first time, everytime:

[email protected], [email protected]

MCM

[Gary Stout]

Here ya go.... all the messages I could copy and paste. I see something in there saying my email address is invalid, but it has worked for 3 or 4 years now.....the spammers sure don't have any trouble with it This was a test message sent to Support, but I get the exact same results when sending to Sales.
Gary


This is a collection of reports about email delivery
process concerning a message you originated.

Some explanations/translations for these reports
can be found at:
http://zmailer.org/delivery-report-decoding.html

If you are our customer, further help is available
at email address: ____ @ ______ (TO BE FILLED IN)
Reporting-MTA: dns; ams17.chi.affinity.com
Return-Path: <[email protected]>
Arrival-Date: Thu, 11 Sep 2008 15:56:02 -0500
Local-Spool-ID: S364799AbYIKU4C


FAILED:
Arrived Recipient:
rfc822;[email protected]
Original Recipient:
rfc822;[email protected]
Final Recipient:
RFC822;[email protected]
Status:
5.1.8
Remote MTA:
dns; mxgate01.scmginc.com (64.215.242.180|25|10.10.161.47|44974)
Last Attempt Date:
Thu, 11 Sep 2008 15:56:33 -0500
X-ZTAID:
smtp[14768]
Diagnostic Code:
smtp; 550 (<[email protected]> Invalid address)
Control data:
smtp powerbasic.com [email protected] 99
Diagnostic texts:
<<- MAIL From:<[email protected]> BODY=8BITMIME SIZE=612
->> 550 5.1.8 <[email protected]> Invalid address

Following is a copy of MESSAGE/DELIVERY-STATUS format section below.
It is copied here in case your email client is unable to show it to you.
The information here below is in Internet Standard format designed to
assist automatic, and accurate presentation and usage of said information.
In case you need human assistance from the Postmaster(s) of the system which
sent you this report, please include this information in your question!

Virtually Yours,
Automatic Email Delivery Software

Reporting-MTA: dns; ams17.chi.affinity.com
Arrival-Date: Thu, 11 Sep 2008 15:56:02 -0500
Local-Spool-ID: S364799AbYIKU4C

Original-Recipient: rfc822;[email protected]
Final-Recipient: RFC822;[email protected]
Action: failed
Status: 5.1.8
Remote-MTA: dns; mxgate01.scmginc.com (64.215.242.180|25|10.10.161.47|44974)
Last-Attempt-Date: Thu, 11 Sep 2008 15:56:33 -0500
Diagnostic-Code: smtp; 550 (<[email protected]> Invalid address)


Following is copy of the message headers. Original message content may
be in subsequent parts of this MESSAGE/DELIVERY-STATUS structure.

Received: from [75.107.235.95] ([75.107.235.95]:13020 "EHLO [192.168.1.101]")
by ams17.chi.affinity.com with ESMTP id S364799AbYIKU4C;
Thu, 11 Sep 2008 15:56:02 -0500
Message-ID: <[email protected]>
Date: Thu, 11 Sep 2008 15:55:54 -0500
From: Gary Stout <[email protected]>
User-Agent: Thunderbird 2.0.0.16 (X11/20080724)
MIME-Version: 1.0
To: [email protected]
Subject: Re: Test
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit

[Lee Bergeron]

Another Question

Has anyone else been charged $6 & $10 for electronic delivery? I have
not been able get a response from sales.

[Gary Stout]

Has anyone else been charged $6 & $10 for electronic delivery? I have
not been able get a response from sales.

I was charged $6.00 for the standard electronic delivery. That has been PB's policy for a long time now.

Gary

[Michael Mattias]

>Diagnostic-Code: smtp; 550 (<[email protected]> Invalid address)

Reading the posted link, that's why this failed.

>If you are our customer, further help is available
>at email address: ____ @ ______ (TO BE FILLED IN)

Is zmail a subscription service? if so, is your subscription paid? If not, that's your problem

If your subscription is paid, this would appear to be Zmail's problem.

[Gary Stout]

>Diagnostic-Code: smtp; 550 (<[email protected]> Invalid address)

Reading the posted link, that's why this failed.

>If you are our customer, further help is available
>at email address: ____ @ ______ (TO BE FILLED IN)

Is zmail a subscription service? if so, is your subscription paid? If not, that's your problem

If your subscription is paid, this would appear to be Zmail's problem.

I can email anyone else without a problem.....give me your email address and I will send you a test message. I don't understand why I can send mail to anyone else, but it has a problem with these 2 PB email addresses in particular. Could it be something with spam controls on PB's end??

Gary