PB 9 Help freeze

[Dan G Hoffman]

If I have the editor open on my second monitor and try to access help the entire program freezes. Can the help not handle the screen positions being over whatever the first monitor handles. I know it makes sense to just not load it on the second one but c’mon this is annoying. Are there any settings I can so this won’t happen?

Thanks

[Steve Rossell]

When the IDE calls the HtmlHelp API to display the help file, no window size or postion information is sent. The Microsoft HtmlHelp engine remembers the last size, position, and active tab that the end user last selected and it uses these for all future displays of a HtmlHelp file with the same name. It could be that these saved values are not correct for your second monitor.

[Dan G Hoffman]

Will check that out but I believe all other program helps function correctly. I will see what I can find out. Thanks for the fast reply.

[Brice Manuel]

The settings for last used position (and everything else) are stored in the HH.DAT file.

On XP, this would be stored:

C:\Documents and Settings\Your User Name\Application Data\Microsoft\HTML Help

If you delete HH.DAT the next time you open a help file, a new HH.DAT file will be created.

Maybe starting fresh will help?

[Steve Rossell]

Chances are the help is displayed but in an off screen position, try using Force Window Visible (http://www.compendiumdev.co.uk/forcedisplay/) and see if this is the case.

[Dan G Hoffman]

Removing that file worked wonders.

Thanks!

[Brice Manuel]

Glad to help

Besides positioning being off, it almost sounds like HH.DAT was set to open the CHM as modal which would account for the IDE "freezing"?